Starting as feet on the street sales reps pulling doors for statements, to being a registered ISO for nearly 20 years, in addition to operating a full-blown POS company, we’ve seen a few things in this industry. Our many experiences across the different avenues in merchant services has given us the unique perspective to grow steadily and run our company with some distinct advantages other groups cannot provide.
Finding a partner you trust is half the battle in this industry. We’ve heard many bad horror stories of lost residuals and reps being on the wrong end of shady business practices. This is why, from day one, we have chosen to do things differently than other groups. We value long term partnerships with our sales partners and their merchants and operate with the utmost integrity in every aspect of our company
We have a 100% direct relationship with all of our back-end processors, and we’ve painstakingly negotiated some of the most aggressive buy rates in the industry, also ensuring no rate hikes on any of your boarded merchants. This means we can provide you with more profitable merchant accounts, those accounts will always stay at the rate you submit, ensuring 100% merchant pricing satisfaction for the life of the account.
We provide 24/7 support under our roof and operate with a people over profit mentality. We could cut costs, cut corners, outsource service and streamline processes by eliminating human interaction, but we prefer a more conventional way of building relationships. When you call our 1-800 support line, a person answers the phone, and it will always be that way.
We have partnered with some of the best payment solutions in the industry to provide our sales partners with the best lineup of low-cost equipment and software. You will have access to huge discounts on Paradise POS, equipment offerings from Dejavoo and PAX, our own proprietary lite point-of-sale Reef POS, as well as our cash discount program Wipeout, that can provide instant funding for merchants.
At Secure Payment Solutions, we offer you the opportunity to be your own boss, create your own future, and ensure your own success. We provide you with everything you need so you can be as successful as you want to be in the merchant services industry.
All of our sales partners benefit from our high standards of support. You will be supported by a team who will ensure that you receive the resources you need to close more accounts and maintain your portfolio for long-term success. You will also have access to online applications with quick boarding and approvals, along with Secure Payment Solution's CRM, an online account management tool that will allow you to monitor your portfolio and stay on top of your merchant’s activity.
We are dedicated to providing your merchants with the highest quality of customer service and technical support. Whether they have a quick question or need step-by-step assistance with a complex task, someone is always ready to help 24 hours a day, 7 days a week. Our customer service and technical support departments are staffed completely in-house and are available by email and phone whenever you need us.”